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Email Writing Practice

Answer realistic customer emails — complaints, refunds, escalations and recruiter messages. Elivia scores your grammar, tone, structure, empathy and resolution, then coaches you on what to fix.

Before your first email

Tell us who is practising so your scorecard can be shared with our recruiters.

Privacy Notice
  • We collect your name, mobile number and email to identify you and manage your assessment and job application records.
  • Your responses and results are stored and may be reviewed by authorised FJSI Resourcing recruitment staff.
  • Results may be used to match you with jobs and support applications you make through us.
  • You can ask to access, correct or delete your information at any time from My Hub or by contacting us, subject to legal requirements.
  • Assessment records are kept for up to 24 months after your last activity, unless the law requires longer.

Please review our Privacy Policy to understand how we collect, use, store and protect your information. (Notice version 2026-10-01)